A Steering Wheel for the CRO to Drive the Revenue Engine with Hayes Davis, CEO and Co-Founder at Gradient Works
Customer account ownership matters. And customer account ownership is a lot more than just rules of engagement, roles and responsibilities, and handoffs. Customer account ownership affects customer experience, customer retention, and ultimately revenue velocity and growth.
In this episode of The Revenue Engine Podcast, Hayes Davis, the CEO and Co-Founder of Gradient Works, shares why customer ownership matters, how it is important to not only give your CRO data and insights, but also the steering wheel - and the pedals - to power and drive the revenue engine.
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The opinions expressed in this episode are the speaker's own and do not purport to reflect the opinions or views of any sponsors.
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