Creating Meaningful Human Connections to Drive Customer Loyalty with Rebecca Grimes, Chief Revenue Officer at Ruby

The belief that creating meaningful human connections in our technology-focused world builds trust, fosters customer loyalty, and helps our customer win new business.

In this episode of The Revenue Engine Podcast, Rebecca Grimes, the CRO at Ruby, shares how putting the customer at the center of your business helps to drive revenue growth and retention.

Rebecca also shares how she moved from Chief Marketing Officer to Chief Revenue Officer and how that journey has provided end-to-end alignment across the customer lifecycle and how Revenue Operations is the backbone to the GTM organization.


Connect with Rebecca on LinkedIn or at Ruby's website.

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The opinions expressed in this episode are the speaker's own and do not purport to reflect the opinions or views of any sponsors.